What our Customers say...
I called Ron with SERVPRO to come out for an estimate after a flood. He was out the next day, after we agreed on the price and the scope of the project, he had his team at our house within the hour. They cleaned out the finished basement, chemically treated for mold and set up dehumidifiers and fans. Ron and his team worked efficiently, and thoroughly cleaned out the basement. He went above and beyond leaving the equipment in the house an extra three days to make sure the basement was dried out. I was completely satisfied with the work and would use him again without hesitation.
"Ron and his crew were outstanding from start to finish. We had plenty of water damage and Ron knew exactly what to do and how to mitigate. His crew was courteous, hard-working and efficient. SERVPRO of Elmhurst made our situation much more tolerable. Thank you!"
The overall experience was excellent, everything was perfect!
They were amazing!
My experience with SERVPRO of Elmhurst was good and I will use them if I ever need these services again.
Thanks for your help!
You were organized, responsible and communicative. Truly impressed!
Our basement looks so beautiful! Thank you!!
We purchased our home from the bank with a water damaged basement. The SERVPRO team came and assessed the damage and did thorough mold mitigation to help ease our mind before we commenced renovations. Three years later we have never had a problem. Our basement is clean, dry and completely livable. Ron and his team are thorough, efficient and only use safe, environmentally friendly products.
Ron and his team at SERVPRO of Elmhurst were excellent in handling the water backup problem we had in our basement. I was very happy and grateful that they were prompt because I was concerned with mold growing! They were very courteous and professional and got the job done. I would definitely use them again with any water issues at our home. Thank you!
We had such a positive experience with SERVPRO. Unfortunately our finished basement flooded with a good few inches of water and we had to tear everything out - drywall, carpet, furniture, boxes, toys etc. It was a disaster.
Fortunately, we called the right people to help make the whole cleanup and insurance process as painless as it could have been. They were quick to respond, come and take care of removing and cleaning everything down there, including mold prevention strategies. They got to us quickly enough that there wasn't any mold growing yet.
Everyone was so kind, efficient, and professional, from my first call, to the actual men coming in to do the work, to calls to deal with insurance reimbursement, and just following up to make sure we were happy with how things were going.
I can't think of anything they could have done that would have made this very stressful event a better experience for us. Hopefully we don't ever need these kinds of services again, but if we do, I'd call them.